Services

Most of us need our computers to conduct business. If your computers aren’t working, then you aren’t able to make money. In comes an RMM. Remote Monitoring and Management. Let us manage your technology through remote monitoring with automated resolutions and regular maintenance. Better yet, let us automate maintenance for after-hours when you aren’t using your computer!

Comprehensive Microsoft 365 Management and Support

Maximize Productivity and Security with Expert Microsoft 365 Solutions

As your trusted Managed Service Provider (MSP), we offer end-to-end management and support for Microsoft 365, empowering your home or business with tools for productivity, collaboration, and data security. Whether you’re an individual user, a family, or a growing business, we ensure you get the most out of your Microsoft 365 subscription.

For Home Users

Simplify Your Digital Life with Microsoft 365 Home
We help individuals and families stay organized, connected, and secure with Microsoft 365’s suite of apps and cloud services.

Key Services We Provide

  • Setup and Migration Assistance: Seamlessly set up Microsoft 365 on your devices or migrate your existing data to the cloud.
  • Personalized Support: Get expert guidance on using Microsoft apps like Word, Excel, PowerPoint, and OneNote effectively.
  • Cloud Backup and File Sharing: Safeguard your memories and files with OneDrive cloud storage and enable easy sharing across devices.
  • Family Safety Features: Set up parental controls, monitor screen time, and use location-sharing tools to keep your family secure.

Why Choose Us?

  • Expert assistance with setup and troubleshooting.
  • Guidance on security settings to protect your personal data.
  • Regular updates to keep your software current and devices safe.

For Businesses

Transform Your Workplace with Microsoft 365 Business
Whether you’re a small startup or an established enterprise, we deliver tailored solutions to help your business thrive in today’s digital landscape.
Key Services We Provide

  • Deployment and Customization: From initial setup to advanced configurations, we ensure your Microsoft 365 environment meets your business needs.
  • Collaboration Tools: Optimize teamwork with Microsoft Teams for video meetings, chat, and file sharing, integrated seamlessly with apps like SharePoint and OneDrive.
  • Security and Compliance: Safeguard sensitive data with Microsoft 365’s built-in encryption, advanced threat protection, and compliance tools.
  • User Training: Empower your employees to maximize productivity with personalized training for Microsoft 365 apps.
  • Backup and Disaster Recovery: Protect business-critical data stored in Microsoft 365 with secure backup solutions and rapid recovery options.

Why Choose Us?

Expertise in Microsoft 365 Business Standard, Premium, and Enterprise plans.
Scalable solutions for businesses of all sizes.
Proactive management to keep your IT environment running smoothly.

Why Partner with Us?

By choosing us as your Microsoft 365 partner, you gain:

  • Simplified IT Management: Let us handle the complexities of Microsoft 365 so you can focus on what matters most.
  • Enhanced Productivity: Benefit from streamlined workflows, real-time collaboration, and seamless communication.
  • Peace of Mind: Know that your data and operations are secure, compliant, and optimized.

Get Started Today

Ready to elevate your digital experience with Microsoft 365? Contact us to learn how our tailored services for home or business users can help you achieve your goals.

Empower your world with Microsoft 365. Trust us to make it work for you.

Elevate Your IT Management with Our Advanced Solutions

Streamlined Monitoring and Management for Your Business

As your dedicated Managed Service Provider (MSP), we are excited to offer cutting-edge IT management solutions powered by ConnectWise Unified Monitoring and Management. This platform enables us to deliver comprehensive, efficient, and proactive IT services tailored to your business needs.

Our Service Offerings

Leveraging the robust features of ConnectWise, we provide:

1. Proactive Remote Monitoring and Management (RMM)

  • Intelligent Alerting: Utilizing ConnectWise’s Intellimon® technology, we reduce unnecessary alerts and false positives by up to 80%, ensuring that critical issues are addressed promptly without the clutter.
  • Automated Patching: We handle operating system and third-party application updates seamlessly, keeping your systems secure and up-to-date.
  • Advanced Scripting: Our team employs AI-assisted scripting to automate routine tasks, enhancing efficiency and minimizing downtime.

2. Secure Remote Support

  • Instant Access: Through ConnectWise ScreenConnect™, we provide immediate and secure remote support to all endpoints, resolving issues swiftly to minimize disruptions.
  • Backstage Feature: Allows us to troubleshoot and resolve issues discreetly without interrupting your workflow.

3. Comprehensive Network and Cloud Monitoring

  • Network Health Analysis: We proactively discover, monitor, and analyze your network’s performance to prevent bottlenecks and ensure optimal operation.
  • Cloud Infrastructure Visibility: Our services include monitoring your cloud environments, providing essential insights into infrastructure health and availability.

4. Integrated Data Protection

  • SaaS Backup: We safeguard your critical cloud application data, ensuring it’s protected and recoverable in case of unforeseen events.
  • Backup Monitoring: Our team maintains at-a-glance visibility of your backup environments, spotting anomalies and trends to keep your data secure.

Why Partner with Us?

By integrating ConnectWise’s Unified Monitoring and Management platform into our service offerings, we provide:

  • Enhanced Efficiency: Automating routine tasks allows your team to focus on strategic initiatives, driving business growth.
  • Scalability: Our solutions are designed to grow with your business, adapting to increasing demands without compromising performance.
  • Expert Support: Access to our skilled professionals ensures that your IT infrastructure is managed effectively, with 24/7 support available as needed.

Take the Next Step

Protect and optimize your IT environment with our comprehensive managed services. Contact us today to learn how we can tailor our solutions to meet your specific business requirements.

Empower your business with proactive IT management. Trust us to keep your systems running smoothly.

Elevate Your Security with Advanced Password and Documentation Management

Protect Your Business with Streamlined Credential and IT Documentation Solutions

As your dedicated Managed Service Provider (MSP), we are pleased to offer cutting-edge password and documentation management services powered by N-able Passportal. This cloud-based platform enables us to enhance your security posture and operational efficiency by effectively managing and safeguarding your critical credentials and IT documentation.

Our Service Offerings

Utilizing the robust features of N-able Passportal, we provide:

1. Secure Password Management

  • Centralized Credential Storage: We securely store and manage all your passwords in an encrypted, centralized vault, ensuring easy access for authorized personnel while maintaining stringent security standards.
  • Automated Password Rotation: Our services include automated password resets to maintain credential hygiene and reduce the risk of unauthorized access.
  • Granular Access Controls: We implement role-based access controls to ensure that users have appropriate permissions, enhancing security and compliance.

2. Comprehensive IT Documentation Management

  • Standardized Documentation Templates: We utilize ready-made or custom templates to standardize client documentation, facilitating consistency and efficiency across your organization.
  • Linked Assets and Articles: Our platform allows for the integration of linked assets, articles, and passwords within a single system, streamlining information retrieval and management.
    Secure Information Sharing: We ensure that all sensitive client documentation and information are stored and shared with the same security level as passwords, maintaining confidentiality and integrity.

3. Enhanced Security Features

  • Multi-Factor Authentication (MFA): We enforce MFA to add an extra layer of protection, ensuring that only authorized users can access sensitive information.
  • Audit Trails and Reporting: Our services include comprehensive audit logs and prebuilt reporting capabilities, enabling you to monitor access and changes, and demonstrate compliance with industry standards.

Why Partner with Us?

By integrating N-able Passportal into our service offerings, we provide:

  • Improved Security Posture: Our solutions help prevent credential theft and unauthorized access, safeguarding your critical business information.
  • Operational Efficiency: Automating password management and standardizing documentation processes reduce manual efforts, allowing your team to focus on strategic initiatives.
  • Scalable Solutions: Our services are designed to grow with your business, adapting to evolving security needs and regulatory requirements.

Take the Next Step

Enhance your security and streamline your operations with our comprehensive password and documentation management services. Contact us today to learn how we can tailor our solutions to meet your specific business requirements.

Secure your business with confidence. Trust us to protect your critical information.

Managed Security Solutions Tailored for Your Business

ConnectSecure (formerly CyberCNS)

Protect Your Business with Comprehensive Vulnerability Management and Compliance

As your trusted Managed Service Provider (MSP), we are proud to offer top-tier cybersecurity and compliance solutions powered by ConnectSecure—a leading platform in vulnerability scanning and compliance management.

What We Offer

We combine our expertise with the powerful capabilities of ConnectSecure to deliver:

1. Identify Threats and Vulnerabilities

We provide in-depth scanning and analysis to uncover risks across your IT environment, including:

  • Network and Device Discovery: Ensuring no asset is overlooked.
  • Vulnerability Assessments: Identifying weaknesses that could be exploited.
  • Compliance Gap Analysis: Highlighting areas where you might fall short of regulations like HIPAA, PCI-DSS, or GDPR.

2. Monitor Continuously

Cyber threats don’t rest, and neither do we.

  • 24/7 Monitoring: Real-time vulnerability tracking and reporting.
  • External and Internal Scanning: Keeping an eye on both inbound and internal threats.
  • Comprehensive Attack Surface Scanning: Proactively identifying new risks as your environment evolves.

3. Actionable Remediation

When vulnerabilities are found, we act fast.

  • OS and Application Patching: Keeping your software up-to-date and secure.
  • Clear Remediation Guidance: Step-by-step solutions tailored to your business.
  • Risk Prioritization: Addressing the most critical issues first.

4. Transparent Reporting

We keep you informed every step of the way with:

  • Customizable Dashboards: Clear insights into your security posture.
    Detailed
  • Compliance Reports: Easy-to-read summaries for audits and stakeholders.
  • Scheduled Updates: Stay updated with regular progress reports.

Why Choose Us?

As your dedicated MSP, we do more than provide tools—we deliver peace of mind. By leveraging the advanced capabilities of ConnectSecure, we ensure your business remains protected, compliant, and resilient.

Benefits Include:

  • Minimized risk of cyberattacks.
  • Simplified compliance management.
  • Scalable solutions tailored to your specific needs.
  • Expert guidance from our certified cybersecurity professionals.
  • Your Partner in Cybersecurity

With the ever-growing complexity of cyber threats, protecting your business is more important than ever. Let us take the burden of cybersecurity off your shoulders so you can focus on what matters most—growing your business.

Get Started Today
Contact us to schedule a free consultation and learn how our managed security solutions can safeguard your business.

Secure your future. Trust the experts. Trust us.

Looking for some help with your business or home computer systems?  Check out some of our services below!

Business Technology Consulting: Small companies and home offices alike have all faced great challenges and the right business consulting firm will help make a difference between failure and success.  28+ years of business experience can help you find the right solution that is within your budget.  With today’s technology in a constant state of evolution, many organizations require assistance deciding how technology can best help them reach their business objectives.  Technology solutions can support your core business functions, manage customer relationships, decrease costs and even grow revenues.As much as all business owners attempt to carry the weight of a whole operation on their shoulders. It’s awfully hard to do absolutely everything yourself when you own your own business.  Sometimes you require outside consulting to help your business realize its full potential

Data Recovery: If your computers operating system is corrupted, but the disk drive still works, your data can be retrieved and transferred to a new computer hard drive.  If we can’t recover the data, we have third party providers that have state of the art technology to do so. There is no cost to evaluate your drive for recovery options

Remote Assistance: Remote Assistance is a easy way for a technician in another location to connect to your computer from another computer running a compatible operating system, such as Microsoft Windows XP or Windows 7, and correctthe problem for you.After someone is connected, he or she will be able to view your computer screen and chat online with you in real time about what you both see.  With your permission, someone can even use his or her mouse to takecontrol of your desktop and attempt to fix whatever problem you are having.

Home & Business Computer Networking: Let us help choose the right kind of network, shopping for the hardware and getting your network up and running.

Computer Maintenance: Here are some of our computer maintenance services.   Our experts can get your computer working again using a variety of methods

PC diagnostics and gather information about your system: PC diagnostics tells you how (and whether) your computer’s hardware is working.  If you run the diagnostics regularly, you will begin to see when your computer performs well versus when it does not, and you can also track changes in performance over time.  If PC Diagnostics locates a hardware problem, it offers one or more possible causes

  • File transfer to a new computer and backups Upgrading to a new computer system?  If required file transfer and computer backups are part of our available service.
  • Windows Password Recovery Windows Password Recovery is designed for resetting local administrator and user passwords on Windows XP / VISTA / 2003 / 2000 / NT systems in case an Administrator’s password is forgotten or lost.  You do not need to re-install and re-configure the operating system. These do not work with Active Directory installations.
  • System error messages Write it down, print the error message and make a list of the issues that are concerning you.  We will be happy to help out

Managed Security Solutions Tailored for Your Business

ConnectSecure (formerly CyberCNS)

Protect Your Business with Comprehensive Vulnerability Management and Compliance

As your trusted Managed Service Provider (MSP), we are proud to offer top-tier cybersecurity and compliance solutions powered by ConnectSecure—a leading platform in vulnerability scanning and compliance management.

What We Offer

We combine our expertise with the powerful capabilities of ConnectSecure to deliver:

1. Identify Threats and Vulnerabilities

We provide in-depth scanning and analysis to uncover risks across your IT environment, including:

  • Network and Device Discovery: Ensuring no asset is overlooked.
  • Vulnerability Assessments: Identifying weaknesses that could be exploited.
  • Compliance Gap Analysis: Highlighting areas where you might fall short of regulations like HIPAA, PCI-DSS, or GDPR.

2. Monitor Continuously

Cyber threats don’t rest, and neither do we.

  • 24/7 Monitoring: Real-time vulnerability tracking and reporting.
  • External and Internal Scanning: Keeping an eye on both inbound and internal threats.
  • Comprehensive Attack Surface Scanning: Proactively identifying new risks as your environment evolves.

3. Actionable Remediation

When vulnerabilities are found, we act fast.

  • OS and Application Patching: Keeping your software up-to-date and secure.
  • Clear Remediation Guidance: Step-by-step solutions tailored to your business.
  • Risk Prioritization: Addressing the most critical issues first.

4. Transparent Reporting

We keep you informed every step of the way with:

  • Customizable Dashboards: Clear insights into your security posture.
    Detailed
  • Compliance Reports: Easy-to-read summaries for audits and stakeholders.
  • Scheduled Updates: Stay updated with regular progress reports.

Why Choose Us?

As your dedicated MSP, we do more than provide tools—we deliver peace of mind. By leveraging the advanced capabilities of ConnectSecure, we ensure your business remains protected, compliant, and resilient.

Benefits Include:

  • Minimized risk of cyberattacks.
  • Simplified compliance management.
  • Scalable solutions tailored to your specific needs.
  • Expert guidance from our certified cybersecurity professionals.
  • Your Partner in Cybersecurity

With the ever-growing complexity of cyber threats, protecting your business is more important than ever. Let us take the burden of cybersecurity off your shoulders so you can focus on what matters most—growing your business.

Get Started Today
Contact us to schedule a free consultation and learn how our managed security solutions can safeguard your business.

Secure your future. Trust the experts. Trust us.

Elevate Your IT Management with Our Advanced Solutions

Streamlined Monitoring and Management for Your Business

As your dedicated Managed Service Provider (MSP), we are excited to offer cutting-edge IT management solutions powered by ConnectWise Unified Monitoring and Management. This platform enables us to deliver comprehensive, efficient, and proactive IT services tailored to your business needs.

Our Service Offerings

Leveraging the robust features of ConnectWise, we provide:

1. Proactive Remote Monitoring and Management (RMM)

  • Intelligent Alerting: Utilizing ConnectWise’s Intellimon® technology, we reduce unnecessary alerts and false positives by up to 80%, ensuring that critical issues are addressed promptly without the clutter.
  • Automated Patching: We handle operating system and third-party application updates seamlessly, keeping your systems secure and up-to-date.
  • Advanced Scripting: Our team employs AI-assisted scripting to automate routine tasks, enhancing efficiency and minimizing downtime.

2. Secure Remote Support

  • Instant Access: Through ConnectWise ScreenConnect™, we provide immediate and secure remote support to all endpoints, resolving issues swiftly to minimize disruptions.
  • Backstage Feature: Allows us to troubleshoot and resolve issues discreetly without interrupting your workflow.

3. Comprehensive Network and Cloud Monitoring

  • Network Health Analysis: We proactively discover, monitor, and analyze your network’s performance to prevent bottlenecks and ensure optimal operation.
  • Cloud Infrastructure Visibility: Our services include monitoring your cloud environments, providing essential insights into infrastructure health and availability.

4. Integrated Data Protection

  • SaaS Backup: We safeguard your critical cloud application data, ensuring it’s protected and recoverable in case of unforeseen events.
  • Backup Monitoring: Our team maintains at-a-glance visibility of your backup environments, spotting anomalies and trends to keep your data secure.

Why Partner with Us?

By integrating ConnectWise’s Unified Monitoring and Management platform into our service offerings, we provide:

  • Enhanced Efficiency: Automating routine tasks allows your team to focus on strategic initiatives, driving business growth.
  • Scalability: Our solutions are designed to grow with your business, adapting to increasing demands without compromising performance.
  • Expert Support: Access to our skilled professionals ensures that your IT infrastructure is managed effectively, with 24/7 support available as needed.

Take the Next Step

Protect and optimize your IT environment with our comprehensive managed services. Contact us today to learn how we can tailor our solutions to meet your specific business requirements.

Empower your business with proactive IT management. Trust us to keep your systems running smoothly.

Elevate Your Security with Advanced Password and Documentation Management

Protect Your Business with Streamlined Credential and IT Documentation Solutions

As your dedicated Managed Service Provider (MSP), we are pleased to offer cutting-edge password and documentation management services powered by N-able Passportal. This cloud-based platform enables us to enhance your security posture and operational efficiency by effectively managing and safeguarding your critical credentials and IT documentation.

Our Service Offerings

Utilizing the robust features of N-able Passportal, we provide:

1. Secure Password Management

  • Centralized Credential Storage: We securely store and manage all your passwords in an encrypted, centralized vault, ensuring easy access for authorized personnel while maintaining stringent security standards.
  • Automated Password Rotation: Our services include automated password resets to maintain credential hygiene and reduce the risk of unauthorized access.
  • Granular Access Controls: We implement role-based access controls to ensure that users have appropriate permissions, enhancing security and compliance.

2. Comprehensive IT Documentation Management

  • Standardized Documentation Templates: We utilize ready-made or custom templates to standardize client documentation, facilitating consistency and efficiency across your organization.
  • Linked Assets and Articles: Our platform allows for the integration of linked assets, articles, and passwords within a single system, streamlining information retrieval and management.
    Secure Information Sharing: We ensure that all sensitive client documentation and information are stored and shared with the same security level as passwords, maintaining confidentiality and integrity.

3. Enhanced Security Features

  • Multi-Factor Authentication (MFA): We enforce MFA to add an extra layer of protection, ensuring that only authorized users can access sensitive information.
  • Audit Trails and Reporting: Our services include comprehensive audit logs and prebuilt reporting capabilities, enabling you to monitor access and changes, and demonstrate compliance with industry standards.

Why Partner with Us?

By integrating N-able Passportal into our service offerings, we provide:

  • Improved Security Posture: Our solutions help prevent credential theft and unauthorized access, safeguarding your critical business information.
  • Operational Efficiency: Automating password management and standardizing documentation processes reduce manual efforts, allowing your team to focus on strategic initiatives.
  • Scalable Solutions: Our services are designed to grow with your business, adapting to evolving security needs and regulatory requirements.

Take the Next Step

Enhance your security and streamline your operations with our comprehensive password and documentation management services. Contact us today to learn how we can tailor our solutions to meet your specific business requirements.

Secure your business with confidence. Trust us to protect your critical information.

Comprehensive Microsoft 365 Management and Support

Maximize Productivity and Security with Expert Microsoft 365 Solutions

As your trusted Managed Service Provider (MSP), we offer end-to-end management and support for Microsoft 365, empowering your home or business with tools for productivity, collaboration, and data security. Whether you’re an individual user, a family, or a growing business, we ensure you get the most out of your Microsoft 365 subscription.

For Home Users

Simplify Your Digital Life with Microsoft 365 Home
We help individuals and families stay organized, connected, and secure with Microsoft 365’s suite of apps and cloud services.

Key Services We Provide

  • Setup and Migration Assistance: Seamlessly set up Microsoft 365 on your devices or migrate your existing data to the cloud.
  • Personalized Support: Get expert guidance on using Microsoft apps like Word, Excel, PowerPoint, and OneNote effectively.
  • Cloud Backup and File Sharing: Safeguard your memories and files with OneDrive cloud storage and enable easy sharing across devices.
  • Family Safety Features: Set up parental controls, monitor screen time, and use location-sharing tools to keep your family secure.

Why Choose Us?

  • Expert assistance with setup and troubleshooting.
  • Guidance on security settings to protect your personal data.
  • Regular updates to keep your software current and devices safe.

For Businesses

Transform Your Workplace with Microsoft 365 Business
Whether you’re a small startup or an established enterprise, we deliver tailored solutions to help your business thrive in today’s digital landscape.
Key Services We Provide

  • Deployment and Customization: From initial setup to advanced configurations, we ensure your Microsoft 365 environment meets your business needs.
  • Collaboration Tools: Optimize teamwork with Microsoft Teams for video meetings, chat, and file sharing, integrated seamlessly with apps like SharePoint and OneDrive.
  • Security and Compliance: Safeguard sensitive data with Microsoft 365’s built-in encryption, advanced threat protection, and compliance tools.
  • User Training: Empower your employees to maximize productivity with personalized training for Microsoft 365 apps.
  • Backup and Disaster Recovery: Protect business-critical data stored in Microsoft 365 with secure backup solutions and rapid recovery options.

Why Choose Us?

Expertise in Microsoft 365 Business Standard, Premium, and Enterprise plans.
Scalable solutions for businesses of all sizes.
Proactive management to keep your IT environment running smoothly.

Why Partner with Us?

By choosing us as your Microsoft 365 partner, you gain:

  • Simplified IT Management: Let us handle the complexities of Microsoft 365 so you can focus on what matters most.
  • Enhanced Productivity: Benefit from streamlined workflows, real-time collaboration, and seamless communication.
  • Peace of Mind: Know that your data and operations are secure, compliant, and optimized.

Get Started Today

Ready to elevate your digital experience with Microsoft 365? Contact us to learn how our tailored services for home or business users can help you achieve your goals.

Empower your world with Microsoft 365. Trust us to make it work for you.

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